Millions of South Africans rely on the SASSA SRD R350 grant to survive during financially challenging times. Whether you’ve applied for the grant or are waiting for your monthly payment, knowing how to perform an SRD Status Check is crucial. It helps you stay informed about the progress of your application and understand what steps to take next.
In this article we will walk you through everything you need to know about checking your SASSA SRD status, what each status means, and how to resolve common issues that may arise during the process.
What Is the SRD R350 Grant?
The Social Relief of Distress (SRD) R350 grant is a financial support initiative by the South African Social Security Agency (SASSA).
It is designed to help unemployed individuals, especially those affected by economic instability or emergencies such as the COVID-19 pandemic. This grant provides R350 per month to eligible applicants who meet specific criteria set by the government.
Who Qualifies for the SRD Grant?
To qualify for the SRD R350 grant, applicants must meet the following criteria:
- Be a South African citizen, permanent resident, or a recognized refugee/asylum seeker.
- Be unemployed and not receive any income.
- Not receive other government support like UIF or NSFAS.
- Be between 18 and 60 years old.
- Not be supported by any other social grant.
Why Is the SRD Status Check Important?
Performing an SRD status check allows applicants to:
- Know whether their application has been approved or declined.
Track monthly payments and payment dates. - Identify if any action is required from their side, such as submitting bank details or lodging an appeal.
Without checking your SRD status regularly, you may miss important updates or deadlines that affect your ability to receive payment.
How to Check Your SRD Status Online?
The most common way to check your SRD status is by using the official SASSA SRD website. Follow these steps:
- Visit the official website by clicking on the link for 350 Status Check online.
- Scroll down and click on the “Check Application Status” button.
- Enter your South African ID number and the phone number you used to apply.
- Click on “Submit” to view your current status.
This will show the current month’s status, along with any past payment records and decisions.
Alternative Ways to Check Your SRD Grant Status
Besides the online method, SASSA provides other ways to check your grant status:
Via WhatsApp
- Save the SASSA WhatsApp number: 082 046 8553
- Send a message saying “Status”
- Follow the prompts by replying with your ID number and registered phone number.
Using the Moya App
- Download the Moya App (data-free) from Google Play Store or Apple App Store.
- Navigate to the SASSA services section.
- Select “SRD Status” and enter your details to check your status.
By Calling the SASSA Call Centre
- Call the toll-free number: 0800 60 10 11
- Follow the voice prompts or speak to an agent to inquire about your application.
Common SRD Application Statuses and What They Mean
Understanding your status is key to avoiding confusion and delays. Here are common SRD grant status messages and their meanings:
1. Pending
This means your application is still under review. No final decision has been made yet.
2. Approved
Good news! Your application has been accepted, and you’ll receive your payment on the scheduled date.
3. Declined
Your application did not meet the eligibility criteria. Reasons could include receiving other income or not meeting age requirements.
4. Bank Details Pending
You need to provide or update your bank account details so SASSA can process your payment.
5. Reapplication Pending
You need to reapply for the current cycle. This often happens after a new payment cycle begins.
How to Submit Your Banking Details to SASSA?
To avoid delays in payments, it’s essential to submit valid banking information. Here’s how:
- Visit https://srd.sassa.gov.za
- Scroll down to “How do I change my banking details?”
- Enter your ID number and submit.
- A secure link will be sent to your registered phone number.
- Use the link to enter or update your banking details.
Make sure the bank account is in your name to avoid payment issues.
What to Do if Your SRD Application Is Declined
If your application was declined, don’t panic. You have the right to appeal the decision within 30 days.
Steps to Appeal:
- Visit https://srd.dsd.gov.za
- Click on “Lodge an Appeal” and enter your ID and phone number.
- Follow the instructions to submit your appeal.
- Check back regularly to see if the appeal has been reviewed.
Appeals are reviewed by the Independent Tribunal for Social Assistance Appeals (ITSAA).
When Are SRD R350 Payments Made?
SASSA releases payment schedules every month, but SRD grant payments are typically processed between the 20th and 30th of each month.
You won’t receive your payment on the same date every month. You must check your SRD status to confirm when your grant has been processed and paid.
How to Track Past Payments?
To view your SRD payment history, go to the SASSA SRD website and:
- Enter your ID and phone number.
- Click “Check Status”.
- Scroll through each month’s decision and payment info.
This section will show dates like:
- Application approved
- Payment date
- Bank or payment channel used
Common Problems With SRD Status and How to Fix Them
Issue 1: Incorrect Contact Details
If your phone number has changed, update it by contacting the SASSA Call Centre or visiting a SASSA office.
Issue 2: Bank Verification Failed
Ensure that your banking details are correct and match your ID. Re-submit if needed using the secure link.
Issue 3: Delay in Payment
Your payment may be late due to verification or technical issues. Wait a few working days before contacting support.
Tips for a Successful SRD Application
- Always use your correct and current contact number and ID.
- Choose a personal bank account for faster payment.
- Reapply when notified at the start of a new cycle.
- Monitor your status regularly to avoid missing updates.
FAQs
How do I check my SRD R350 status online?
To check your SRD status online, visit the official SASSA website at https://srd.sassa.gov.za. Scroll to the status check section, enter your South African ID number and the cellphone number used during your application, then click “Submit” to view your current application or payment status.
What does ‘Pending’ mean when I check my SRD status?
If your SRD status shows “Pending,” it means your application is still under review by SASSA. They are verifying your personal and financial information, and no final decision has been made yet. Continue to check back regularly for updates.
Why was my SRD application declined, and what can I do?
Your SRD application may be declined if you don’t meet the eligibility criteria—such as receiving another form of income, UIF, or social grant. If you believe your application was wrongly declined, you can lodge an appeal within 30 days at https://srd.dsd.gov.za.
How do I update my bank details for SRD payments?
Go to https://srd.sassa.gov.za and scroll down to the “How do I change my banking details?” section. Enter your ID number, and you will receive a secure link via SMS. Use the link to submit or update your correct bank account information.
When will I receive my SRD R350 payment each month?
SASSA usually processes SRD payments between the 20th and 30th of every month. However, payment dates may vary based on your verification status or banking details. Always check your SRD status for the most up-to-date payment information.
Can I check my SRD status without internet access?
Yes, you can check your SRD status using WhatsApp or by calling SASSA. For WhatsApp, message “Status” to 082 046 8553 and follow the prompts. Alternatively, call the toll-free number 0800 60 10 11 to speak with a SASSA agent.
Do I need to reapply for the SRD grant every month?
No, you don’t need to reapply every month. However, you must reapply when a new cycle begins, such as at the start of a new financial year or when SASSA opens a new round of applications. You should also check your status monthly to ensure continued eligibility.
Final Thoughts on SRD Status Checks
Regularly checking your SRD R350 grant status is essential for receiving your payment without delays. The process is straightforward, and you have multiple ways to access your information. Whether you use the website, WhatsApp, or mobile apps, staying informed will help you avoid unnecessary stress and ensure that you receive the support you need.
